Health and Safety
To our valued customers:
With respect to the COVID-19 pandemic, we have been focused on the health and safety of our customers, employees and community. With this focus paramount, we'd like to ensure that you are aware of the precautionary measures we are taking.
We have increased our cleaning and disinfecting in and around the store, especially in high traffic area touch points. In addition, we have increased the intervals of professional nightly cleaning.
As outlined by health officials, dealership employees are to practice frequent hand washing and refrain from hand shaking. We are maintaining healthy space boundaries. Our employees have been asked to self-isolate if they've traveled outside of Canada, or if they show any symptoms whatsoever. We are keeping all staff educated on any emerging protocols recommended to limit possible exposure.
Seat protectors and disosable floor mats will be used for customer vehicles that come in for service. All technicians will be wearing disposable gloves while working on vehicles. Steering wheels and gear shift levers will be cleaned following service. Car washes will not be performed until further notice.
Vehicle pick-up and drop-off:
For vehicles in for service, special pick up and drop off options are to be considered whenever possible.
Special considerations can also be discussed for processes related to sales.
Were happy to answer any sales or service related questions by phone or email. We're more than happy to assist you with any sales, service or financing needs as well. Sales team members are willing to meet with customers after hours if desired as there are less people around then. We are also able to bring vehicles to customers off-site (within reasonable distances).
Thank you for being part of our Squamish Toyota community. We will continue to moniter closely and will evolve our policies per the guidance of national, provincial and local health authorities. If you have any concerns or questions about our efforts related to COVID-19, please don't hesitate to contact us directly.
Reach us at 604-567-8888 or 1-888-355-5398.